RICK SELL
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Rickvid@Seawired.com
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www.seawired.com
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PROFESSIONAL SUMMARY
Senior Instructional Designer with notable success in performance analysis; curriculum design; development for instructor-led training, Computer-Based Training (CBT), Web-Based Training (WBT), and print media; implementation; evaluation and change analysis.
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CLIENTS INCLUDE
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COMPUTER SKILLS
Hardware PC; Macintosh; NeXT Computers
EXPERIENCE SUMMARY
As a SeniorInstructional Designer for Sakson and Taylor :
Microsoft – Developed online and ILT classes for the Finance Academy on GAAP, SOX, “How Microsoft Makes Money.”
Moss Adams, LLC – Documented processes and procedures to use new time, billing and expense software. Devised intranet information and training website.
Employment dates – 2006 - present
As a Senior Curriculum Developer for Murphy and Associates:
Safeco Insurance - Develop web based seminar training for new independent insurance sales agents. Devised and created new Design Document and Instructor Guide templates simplifying process and reducing module development time by 10%.
Employment dates – 2004 - 2005
As a Senior Training Designer at Washington Mutual Bank:
Conducted gap and training needs analysis, develop ILT and CBT/WBT training for credit risk management employees nationwide.
Employment dates - 2003
As a Senior Training Developer for Eqqus/The
Mitchell Group:
Group Health Corporation - Assist the Center for Health Programs developing and documenting pre- and post-operative nutrition and lifestyle support systems for GHC Health Educators and bariatric surgery patients; develop and document processes for state rollouts of GHC’s smoking cessation program. Ensure compliance with HIPAA information security regulations.
Employment dates - 2003
As a Project Manger for Excell Data Corporation:
Microsoft - Led and created sales force and partner training on the Microsoft .NET XML Web Services framework, systems, and products. Assisted conducting international sales force training seminar for 75 lead sales personnel from over 25 nations.
Employment dates - 2002
As a Consultant for Apogee Solutions, LLC:
Intermec Systems - Helped create web-based sales training for Value Added Resellers of Intermec's laser scanner devices. Designed lesson modules, recorded audio at the client's site, edited the audio, photographed client employees as models for the production. Out performed internal benchmark training group.
United States Marine Corps - Analyzed current USMC training systems for AV-8B Harrier pilots determining suitability for infusing technology training methods, specifically CBT, WBT, desktop flight simulation and performance support systems. Conducted surveys and interviews with 37 key personnel in two states across the AV-8B command. Found over $600,000 first year ROI.
US Navy - Analyzed existing HF Systems Maintenance Technician courses for the Chief of Naval Education and Training (CNET) determining suitability for infusing technology training methods, specifically CBT, WBT, and performance support systems. Found nearly $450,000 first year ROI.
Naval Undersea Warfare Center, Keyport - Redesigned, re-wrote, and re-authored existing Aircraft Survivability Equipment CBT for porting to WBT. Improved effectiveness of training an estimated 125%.
Employment dates - 2000 - 2002.
As a Consultant for Business Enterprise Systems and Technology, Inc. (BEST Consulting):
Seattle City Light - Created process documentation for warehouse operations. Developed Instructor Led training materials and trained over 150 employees in 5 locations to use warehouse inventory software.
HomeGrocer.com - Conducted a full needs and task analysis of the warehouse Receiving and Pick/Ship functions, and developed instructor-led training for recurrent and new-hire training. Conducted process and procedure documentation, and developed instructor-led training for employees.
AT&T Wireless Services’ Aviation Communications Division (ACD) – Conducted a full needs analysis and created the curriculum of study and training for over 100 Line Maintenance Technicians who maintain the aviation telephony systems on commercial airplanes. Trained ACD personnel to develop training in-house, and worked closely with the ACD Quality Group to ensure full compliance with applicable ISO 9000, FAA, and airline requirements. Laid groundwork and created working prototypes for an Intranet Training Resource Center.
Boeing Commercial Airplane Group – Trained over 165 Systems Analysts, Help Desk personnel and others on the business rules and requirements to use Microsoft's SMS software, HP's IT/O software, and other information technology processes and procedures. Worked in the DCAC/MRM effort.
SCS/Compute - Revised on-line WINHelp for their CPA tax software package. Devised a plan for creating new HTML Help for new or upgraded software. Developed and implemented a system to analyze and track the progress of projects already underway. Simplified and reduced the volume of the system by nearly 35%.
Microsoft - Developed internal communication/documentation system, reviewing and revising training documentation from the vendor (Axiom Information Systems of Australia) for the international rollout of a new Consultant Management System for Microsoft's Information Technologies Group/Microsoft Consultant Services. Developed and implemented the Team Intranet Website in support of rollout personnel in 13 nations.
AT&T Wireless Services - Performed technical and process analysis and documentation, wrote training aids, developed CBT and produced video training for AT&T Wireless' major business database, AXYS v3.0. Helped develop AT&T Wireless' CBT training approach, contributing expertise in many areas such as training analysis, CBT development, GUI design, and adult training methods, as well as video production.
Employment dates January 1995 to 2000
As a Senior Instructional Designer/Video Producer for Wicat Training Systems:
Boeing Commercial Airplane Group - Instructional Designer/Video Producer. Wrote or assisted development of over 450 flight and maintenance lessons and trained 12 design teams for three major CBT projects for Boeing, Scandinavian Airlines Systems and Iberia Airlines. Led international video development efforts in 5 nations supporting this effort.
Employment dates 1988 to 1994
OTHER
Have held Secret and Top Secret security clearances.
Co-created the week-long "Consultant 101" course and its follow on "201" and "301" courses.
Founded The Latona Group, an informal micro-entrepreneur resource development and sharing group.
EDUCATION/ACCREDITATIONS
Additional training in Dreamweaver MX, Authorware, Director, FreeHand, Flash MX plus additional training seminars and events.
M.A. Mass Communication
Towson State University
B.S. Psychology
Towson State College
Last updated August 7, 2007