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You may be able to foresee trouble in a co-worker
or employee by keeping your eyes, ears and senses alert for indicators
like those listed below. Practice appropriate Situational
Awareness at all times and places. Certainly no one or two issues
are sure predictors of violence, however in combination they may spur
you to attend to the person and to added caution. Some of the items
may result from emotional and/or mental stresses that call for compassionate
intervention rather than disciplinary actions. If you are hiring a person,
using this list may cause problems. Consult a human resources professional
for applicable laws, rules and policies.
Things to watch for:
- Migratory job history
- Prior involvement in workplace violence
- History of violence outside the workplace
- Chronically disgruntled and/or showing
strong disdain for authority
- Does not take criticism well
- Shows deep contempt for the boss
- Externalizes blame; never "owns up"; always
someone else's fault
- Views violence or intimidation as legitimate
in the workplace, home or social gatherings
- Holds grudges
- Pushes the limits of normal conduct
- A loner or socially isolated individual
with few personal outlets, with no outlet for rage
- A history of unresolved psychological problems
or personality disorders
- Not simply dedicated, but a zealot (political,
religious, racial bigotry, etc.,)
- A substance abuser, alcohol or drugs, prescription
or not
- Obsessive involvement with one's own employment
to the exclusion of all else
- Obsessive or compulsive behavior (neatness
and order/ feeling that one's standards are superior to others)
- An unwarranted sense of entitlement
- Romantic or sexual obsessions, especially
with a co-worker
- Obsession with and easy access to weapons
and/or paramilitary training
- Obsession with other acts of workplace
violence - sees them as "justified"
- Newly acquired negative traits
- Sudden withdrawal from current circle of
friends
- Inability to concentrate
- Recent decrease in productivity
- Recent poor personal hygiene
- Problems with attendance or tardiness
- Over reacts or under reacts to an immediate
situation
- Threats of sabotage against property of
employer or co-workers
- Actual threats toward or intimidation of
others
- Violent reaction to appropriate discipline,
immediate or delayed
- Discussions of actually stalking or harassing
others
- Feelings of desperation resulting from,
for instance, marital discord or financial distress
- Gives away property for no viable reason
(i.e. moving); may indicate suicidal desire
Management factors that contribute to or
fail to stop workplace violence:
Limits must be set to the behavior of others
in both the workplace and life. Violating those limits may indicate
trouble. Be sure to set, publicize and maintain workplace behavioral
limits. Here are some instances of failure of this precaution:
- Weak or nonexistent policy against all
forms of workplace violence
- Weak or nonexistent policy against certain
inappropriate workplace activities, i.e. political, religious or racial
debates
- No clearly defined rules of conduct
- No clear procedures for escalating problems
- Lack of employee supervision
- Failure to be fair, firm, consistent, predictable
and timely with employee discipline
- Ineffective reporting procedures for workplace
violence or threats
- Failure to monitor potentially dangerous
employees
- Failure to warn employees in the "danger
zone" of possible violence
- Inadequate physical security, particularly
off-hours
- Abusive management style
- Serious unresolved workplace issues
- Downsizing and layoffs poorly handled
Stay
alert - Stay alive!
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